[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Smart marketers are always hungry for a new innovation — both big and small. Get your creative energy going by checking […]
Tag Archives: penalties
My trainer waived a cancellation fee
I had the flu and missed a session at the gym. I didn’t call and cancel so I should have been charged the cancellation fee according to their policy. She waived the fee and emailed to make sure I was OK. Smart call. I would have paid the fee — it is completely fair. But […]
Check Out My Book
Check Out My WOM Project
Work With Me
Learn to get people talking about your company, cause, or idea.
Learn more >>
We're the community for social media leaders at the world's greatest brands. Learn more >>
Learn about my keynote speeches >>
