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99.9% reliable isn’t very good

99.9% uptime means your service or website can go down once every 1,000 minutes. That’s every 16.67 hours — more than once per day. 99.99% is a failure every 167 hours — once a week. The real lesson: Don’t be fooled by statistics. Seemingly good numbers may be be hiding trouble.

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Newsletter #853: The “Lessons from Restaurants” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] According to the National Restaurant Association, there are 960,000 restaurant locations around the country. That’s a lot of small businesses, franchisees, […]

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