See Andy's other stuff:

LinkedIn
RSS Feed

Follow Andy

Contact Me >>

Tag Archives: The Westin

Get you and your customers on the same page

Westin offers a $5 refund to any guest who wants to skip housekeeping for a day. The official reason is about being green. But I’m sure Westin saves a fortune not having to clean hundreds of rooms every day. The $5 isn’t much, but it shows that both sides win on the transaction. Lesson: How […]

(2) Comments - Read & Join the Conversation