Hey, Toyota, listen to this wisdom from Tom Peters: (Read original post, transcript, and comments here.)
Tag Archives: Tom Peters
The problem is never the problem. The response to the problem is almost always the real problem.
Comments Off on The problem is never the problem. The response to the problem is almost always the real problem. - Read & Join the Conversation
When things go bad — try praising the vendor you need instead of attacking
I love this post from Tom Peters’ blog. Their site went down. Most of us would have bashed the hosting company. Peters’ team complimented them instead, and thanked them for getting things fixed. Technical Difficulties If you tried to visit our site yesterday, you may have noticed that we had a day long outage. This […]
Check Out My Book
Check Out My WOM Project
