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Being Fantastic

While on vacation, my son and I stopped into a Fantastic Sam’s barbershop in Baraboo, WI.  Fantastic Sam’s is a pretty generic chain.

But the team in Baraboo had a giant candy bowl, plates of cookies for the kids, a little fridge full of sodas and juice boxes, umbrellas to borrow, and a really friendly staff. It was a nice change, and I know that if we lived there my kid would be demanding to go back.

Here’s why this is so special:  The local staff chose to make it special. 

They didn’t need a national ad campaign, instructions from the head office, or a budget.  They just did it.

Lesson:  Each of us can make our company a little more fantastic.  What are you waiting for?

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