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Dear Home Depot

You’re doing something different, and it’s making a difference.

It used to be impossible to get help in your stores. (Sometimes I’d start turning on power tools just to get noticed.)

But now … I’m surrounded by happy, helpful people. It’s fantastic. And I’m not the only one who’s noticing. More from Investors Business Daily about how they did it, and the financial impact.

I love the fact that you just got better, without bragging about it.

Lesson: When you’re nicer, people notice.

P.S. Did you hear about the employees who had their WEDDING at Home Depot?

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