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Don’t make people come to the training — bring the training to them

Put a demo video on every section of your website.

Check out these mini-lessons on the Central Desktop website. Every time we get to a feature we haven’t used before, there is a little video to show us what it does.

The video is the first thing you see on your first visit. We can use the new feature in minutes instead of figuring it out for hours.

A simple demonstration video can answer complicated questions far better than 1,000 words of help text. It’s also easier to make a short demo video than a complicated text explanation.

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