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Every new customer should get a welcome like this

imageCheck out this absolutely perfect message to new customers of FreshBooks. They have 3.5 million customers and can still deliver the personal touch — why can’t you?

Hi, welcome to FreshBooks!

I’d like to introduce myself as your (very) Small Business Consultant specifically assigned to help you get up and running with FreshBooks. Just like setting up your initial account, getting my help is FREE. It’s part of what we do here at FreshBooks, and why over 3.5 million people have trusted us to create, send and print their invoices since 2004.

How I help you:

I’ll be your own personal coach to help you get started with FreshBooks. In addition to answering your questions, I can help you:

  • Set up and brand your company invoice and send out your first one
  • Design and customize workflows for billing your clients and managing projects
  • Learn industry best practices for receiving payments online and generating business reports

How to reach me:

It’s easy, just respond to this email with any questions you may have. I’m also available to chat, a 15 minute orientation can do wonders for your productivity.

Contact me at 1-888-331-5404 to arrange a time to talk. Or, if you prefer, sit in on one of our weekly webinars.


Patrick McNeill

(very) Small Business Consultant
Toll Free (North America): 1-888-331-5404

Email to a friend:

Privacy: We won't save or reuse these emails.


  1. Saul Colt May 5, 2012 at 10:56 am #


    Thanks for noticing what we are up to at FreshBooks!

    Saul Colt
    Head of Magic

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