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Free word of mouth webinar tomorrow: Positive results from negative feedback

Join me for a free word of mouth webinar I’ll be hosting tomorrow with Bazaarvoice, the folks responsible for all the helpful reviews on,,, and a bunch more. Their CMO, Sam Decker, will join me to talk about how to turn negative word of mouth into positive results.

We’ll be discussing how from the e-commerce site to the customer service desk, and all the way to the CEO’s office, brands like Toshiba, QVC, and Oriental Trading Company are realizing positive changes by embracing negative customer feedback.

Key Details:

  • Where: Webinar
  • When: Tuesday, September 15, 1:00 PM CST
  • Cost: Free
  • Register: Click here
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