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Ignore the attackers

It's really easy to be an ass online.  People will say insanely rude and offensive things to you. They will say things in front of 1,000 readers that they wouldn't dare say to your face.

Ignore them. 

Block them, delete their comments, unsubscribe, stop reading.

If someone was rude, loud and insulting, you'd throw them out of a restaurant, store, party, or your living room. You'd hang up the phone. There's no need to lower your standard online.

If you encourage them — you'll get what you ask for. The web will be a place where the loudest, nastiest voices make it suck for everyone.

It's up to you to decide if you want the web to be a nice place. If you do, take a stand and tune out the people who can't hold a civil, polite conversation.

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  1. bill franks May 16, 2009 at 9:24 am #

    While rude and insulting are one thing but excessive moderation could result and the implications of that are worse.

  2. Torley May 17, 2009 at 9:34 am #

    The only criticism worth listening to is that which makes you better.

  3. Alexandra Gibson May 17, 2009 at 9:13 pm #

    This post was very timely for us. We recently had a “competitor” copy one of our services (down to the price, the verbiage, and the title). It was very unpleasant. I felt compelled to post a response to this as after I called him out on the imitation, he started to slander us and claim that we copied him. In this situation, would you just ignore it? When do you think it’s necessary to take a stand?

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