I asked a few simple questions to a bunch of smart marketers.
Enjoy this great answer from Seth Godin.
Great marketing comes down to one simple idea: Earn the respect and recommendation of your customers, and they will do the rest. What is your advice for any company that wants to …
1 … make people happy?
Surprise them with positive work that exceeds expectations.
Do great design.
Be kind.
2 … earn respect?
Keep your promises.
3 … get a word of mouth recommendation?
Do #1 and #2.
Thanks, Seth!