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Dear Jeff Bezos: You’re not very good at saying thank you.

We’ve spent $25,000 with Amazon this year. And last year, and the year before that.

At some point, any recognition would be appreciated. Maybe a note from Jeff, or a gold star on my account, or a VIP phone number to call.

We love what we get, and the service is near-perfect. But you still treat us like total strangers. Every time we show up, it’s like we never met.

Sometimes it’s nice to be appreciated.

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