See Andy's other stuff:

Contact Me >>

The best kind of word of mouth: Being nice

image A great story from MarketingProfs:

At Gina's Pizza and Pastaria in Orange County, CA, the manager asked a customer, "Do you have a coupon? I see you've purchased three of these pizzas in the past few months, and they should have had coupons on the box."  The customer didn't.

So the manager took a flyer from the counter and pulled out a coupon. "See, we just saved almost five dollars."

For $4.90, Gina's turned a satisfied customer into a loyal customer.  (And got a ton of word of mouth, including blog posts like this.)

Read more here

[contact-form-7 id="27185" title="contact-form 3 TellAFriend-Post"]