I just called Norm Gilbert of FastSigns in
Redwood City, CA – (650)368-7446.
Their phone system answers with an amazingly cheerful message: "Hi, You’ve
reached FastSigns of Redwood City. For a
LIVE human being – right now – just press zero."
And … it works . I had a live human on the phone in 2 seconds. First
smile I’ve had all day.
Folks in corporate America … why is this so hard?
Learn from Norm and send your business his way.